Privacy policy

Effective Date: January 1, 2025

I value your privacy and am committed to protecting your personal information. This policy explains what information I collect, how it’s used, and your rights as a customer.

1. What Information I Collect

When you make a purchase or sign up for the email list, I may collect:

Your name
Email address
Shipping/billing address
Payment details (processed securely by Shopify or third-party gateways)
Your order history

2. How I Use Your Information

Your info is used to:

Process and ship your orders
Communicate with you about your order
Send occasional studio updates and marketing emails (only if you opt in)
Improve the website and customer experience

3. Sharing Your Information

I never sell your personal information. Your data may be shared with trusted third parties like Shopify or email platforms (like Klaviyo) to fulfill orders or send updates — but only as needed.

4. Cookies + Site Tracking

This site uses cookies to improve functionality and track general behavior (like which pages people visit most). You can disable cookies in your browser settings.

5. Your Rights

You can:

Opt out of emails at any time
Request to access, correct, or delete your data
Reach out with any concerns about how your data is used

6. Security

Shopify uses encryption and secure technology to keep your information safe. I do my best to ensure your privacy, but no system is 100% foolproof online.

7. Policy Updates

This policy may be updated occasionally. Any changes will be posted here. Continued use of the site means you agree to the updated policy.

Questions? Email el@carriagehousejewelry.com. I’m always happy to help.